Frequently Asked Questions

How do I get my flight tickets?
Airline tickets are emailed to you as an e-ticket, as we do not issue paper tickets. Print out your ticket and show it at the check-in desk with a valid passport or ID.

The same applies for car hire and accommodation - simply print out the confirmation which is instantly sent to you via email once you have made your travel booking online and present this at the hotel reception or car hire company check-in counter that you have booked with.

Can I speak to someone?
We have a team of travel specialists waiting to make your dream holiday come true. Contact Travel Ideas during office hours on 011 469 4839 (international: +27 (0) 11 469 4839) or email us by completing the contact form on our ‘contact us’ page.

What if I want to change my ticket?
Speak to our call centre agents and they will gladly assist you. Please note that a change fee is payable for administration costs.